Personal Data Protection Notice
- DEFINITION
- “Company” is the Indonesia Investment Authority or its successors, where applicable.
- “PDP Regulations” are laws and regulations regarding personal data protection applicable in the Republic of Indonesia, including but not limited to Law No. 27 of 2022 on Personal Data Protection, and other relevant laws and regulations governing personal data protection.
- “People with Disabilities” is every person who experiences physical, intellectual, mental, and/or sensory limitations for a long duration, and who, in interacting with the environment may experience obstacles and difficulties to participate fully and effectively with other citizens based on equal rights.
- “personal data” is data about an identified or identifiable natural person individually or in combination with other information either directly or indirectly through electronic or non-electronic systems. Data where the identity has been removed (anonymised data) is not included in the classification of personal data.
- “processing” or “process” is an event where the Company obtains, collects, uses, displays, announces, discloses, processes, opens access to, stores, transfers, provides, shares, manages, organises, destroys, and/or protects your personal data.
- “you” are data subjects who are:
- employees, officers or owners of vendors, investment counterparties, and business partners of the Company; and
- Individuals interacting with us, including through electronic mail or phone conversations, accessing, and using our website.
- PERSONAL DATA WE COLLECT FROM YOU
- Personal data that we collect directly from you, including:
- Identification Information
This includes details such as your full name, date of birth, age, gender, job title, nationality, tax identification number, identity card and/or passport, username, or other identifiers. - Contact Details
This includes your postal address, telephone number, and email address. - Financial Information
Such data includes your bank account number or other payment details necessary for processing transactions or managing financial and investment-related matters. - Company and Professional Information
This includes information about the company you are working for (e.g., company name, your position, and relevant corporate data), along with your professional qualifications and experience, particularly when representing an investment partner or co-investor. - Records of Communications
These are records of any communications between you and us, including emails, phone calls, meetings, or other forms of correspondence. These records may include details related to requests, enquiries, reports, complaints, or business coordination. - Device and Automatic Information
This includes technical data such as your login information, browser type and version, IP address, operating system, platform, device ID, and the duration and patterns of your interaction with our website. It also covers data from newsletter subscriptions and other technologies used to access the site. - Usage Information
This refers to how you interact with and use our website, including your browsing patterns and activities. - Location Information
This includes data about your location when using our website, often obtained from your mobile device, such as a unique identification code. - Investment-Related Data
In certain cases, we may collect details about your role in investment activities, such as participation in investment committees, advisory boards, or co-investment decisions. - Marketing and Communication Preferences
This includes your preferences for receiving marketing communications from us or third parties and your general communication preferences.
- Identification Information
- Some of your personal data that we collect include specific personal data. Specific personal data include data related to biometric data, and/or financial data.
- We may combine and/or merge personal data obtained from our website with other data/information obtained by us from other parties. This process allows us to optimise communication, and support business operations with our vendors, investment counterparties, business partners, and stakeholders.
- We also collect, use, and share aggregated data, such as statistical or demographic data, which is not considered personal data as it does not directly or indirectly reveal your identity. For example, we may aggregate website visitors' usage data to calculate the percentage of users accessing a specific feature of our website. This helps us analyse general trends in how users interact with our website and enables us to improve both the website and our business operations.
- If you do not provide the personal data we require, we may not be able to process you as a vendor, investment counterparties, and business partner of the Company, provide the information you want, or fulfil our obligations to you.
- We do not knowingly collect and process personal data of People with Disabilities. If you require this PDP Notice in an accessible format (e.g., in braille or audio form), please contact us through our contact details as set out in Section 17 of this PDP Notice.
- Other than as set out above and if not requested, please do not provide, or disclose any of your personal data to us.
- YOUR PERSONAL DATA THAT WE COLLECT FROM OTHER SOURCES
- We may also collect your personal data from other sources, including:
- Parties within Your Company
This includes individuals who interact directly with us, such as representatives of your company. - Referrals and Business Contacts
We may receive your data from parties who recommended you to us, such as business contacts who suggested you as a potential investment partner, vendor, or business partner. - Publicly accessible sources
This includes data collected from publicly available platforms, such as your company’s website or social media networking platforms. - Event Organisers and Co-Hosts
If you have participated in or registered for events we have hosted or co-hosted with third parties, or events organised by third parties where we were present, we may collect your data from these organisers. - Website Usage Information
Data may also be collected through analytics programs monitoring your activity on our website, including your participation in our events. - Communications via Social Media
Any personal data shared with us through social media platforms may be collected. - Technical Information
This includes data such as your location when you activate the geolocation function on our website, and may be collected through cookies, server logs, and other similar technologies.
- Parties within Your Company
- If you provide personal data about another person (such as data of certain executives (e.g. managers, directors and commissioners) of your company, or employees of suppliers, service providers, and other business partners of the Company) to us, or you ask us to share their personal data with a third party, you hereby confirm that they have been informed and understand the information in this PDP Notice about how we will use their personal data.
- PURPOSES AND LAWFUL BASES WE USE FOR PROCESSING
- We process your personal data with the following lawful bases:
- To fulfil contractual obligations between us and you or to fulfil necessary matters to conclude an agreement with you;
- To fulfil the Company’s legal obligations in accordance with the provisions of laws and regulations;
- To fulfil legitimate interest of the Company;
- To fulfil the protection of your vital interests; and/or
- When you have given explicit consent.
We process your personal data for the following purposes:
Purpose of using your personal data
Business Activities
- To confirm the identity of vendors, investment counterparties, and business partners.
- To manage requests for information, proposals, or procurement processes.
- To assess whether suppliers, investment counterparties, and business partners are qualified to support infrastructure projects, or investments aligned with the Company’s strategic objectives.
- To support the provision, research, development, and improvement of investment strategies, or infrastructure projects aligned with the Company’s long-term objectives.
- To complete and execute agreements and purchase orders with vendors, investment counterparties, and business partners.
- To communicate with and respond to inquiries from vendors, investment counterparties, and business partners.
- To record and finalise materials to and from the Company.
- To manage relationships and marketing.
- For the development, implementation, and analysis of market surveys and marketing strategies.
- To assist management in making decisions in accordance with the Company’s policies and procedures.
- To manage and implement the Company’s internal operational activities, such as supervision, improvement, and audit of internal operations.
- To manage businesses like asset management, corporate actions (takeovers, mergers, splits), and internal analyses, audits, or examinations with affiliated companies.
- To conduct statistical analyses or research related to the Company’s operations and affiliates.
- To adjust the Company’s strategy or evaluate the Company’s performance.
- To carry out the Company’s contractual obligations or enforce legal or contractual rights.
Legal, Compliance, and Risk Management
- To manage or handle risks, including legal disputes or litigations.
- To implement security measures such as video recording (CCTV) within the Company's premises.
- To prevent criminal activities, such as bribery, corruption, and fraud.
- To protect the Company’s confidential information and systems.
- To comply with anti-money laundering, anti-terrorism financing, and tax fraud regulations, including vetting processes.
- To store data in cloud storage or other systems.
- To manage matters related to security holders, powers of attorney, or other representatives.
Payments
- to process invoices or follow up on clarifications regarding the invoices received in connection with investment projects or services rendered by vendors, investment counterparties, and business partners.
Cooperations
- To grant you access to our premises during visits and ensure building security.
- To process personal data in the event of medical emergencies during your visit to our premises.
Communication and Stakeholder Relations
- To communicate with you regarding business activities, partnerships, or investment opportunities.
- To maintain and strengthen relationships with partners, co-investors, and other stakeholders.
- To handle requests, inquiries, or coordination from you.
- To send business updates or greetings on special occasions.
- To invite you to events or project-related activities.
- To respond to your enquiries, complaints, or resolve issues and disputes.
Product, Service, and Payment Administration
- To assess, process, and provide services, facilities, or investment opportunities.
- To administer and process payments related to services, projects, or facilities.
Marketing and Promotional Activities
- To provide information or updates on services, investment opportunities, and business activities.
- To conduct direct marketing for projects and partnerships.
- To facilitate your participation in and administer events, conferences, or seminars.
- To monitor, review, and improve events, promotions, and services.
- To send communications on new investment initiatives, business developments, or promotional events.
Data Analysis and Market Research
- To analyse aggregated user information and interactions to improve business operations.
- To process and analyse personal data for trend identification and decision-making.
- To conduct market research, internal analysis, profiling, and surveys.
Legal, Compliance, and Security
- To detect, investigate, and prevent fraudulent or illegal activities.
- To help maintain website security and protect sensitive data.
- For audit, risk management, legal compliance, and necessary disclosures under applicable laws.
Personalisation and User Experience
- To tailor our website content to your interests and provide location-based services relevant to your geographic location.
Identity Verification and Security
- To establish your identity and background for business activities and investment opportunities.
- To authenticate individuals, especially in partnerships or business dealings.
Internal Administrative Purposes
- To maintain and update internal records related to business activities, partners, and stakeholders.
- To support internal processes and overall business operations.
- If we ask for your consent to process your personal data, you may at any time object or withdraw such consent. In relation to your right to object or withdraw consent, please refer to Section 9 of this PDP Notice.
- We may process your personal data for purposes other than those we have listed above. We will inform you of these purposes beforehand, such as through an update of this PDP Notice.
- SHARING AND/OR DISCLOSURE OF YOUR PERSONAL DATA AND THE RECEIVING PARTIES
- We will maintain the confidentiality of your personal data, but we may share your personal data with third parties (who must also keep your personal data secure and confidential) in certain circumstances, as follows:
Third Parties Receiving Your Personal Data and the Reasons
Our Affiliated Companies
We may share your personal data with our affiliated companies, including co-investors, investees, strategic partners, and successors authorised to conduct our business. These affiliates may include global and domestic partners, such as infrastructure investors, technology companies, and logistics providers collaborating with us to drive strategic investments and achieve our objectives. The purposes of sharing data may include internal reporting, business analysis, and ensuring compliance with data protection laws, financial reporting requirements, or other regulatory standards applicable in their jurisdictions.
Our Other Vendors and Business Partners (including their subcontractors)
These parties include trusted third-party service providers such as event and training organisers, financial institutions (e.g., banks), insurance companies, financial auditors, information verification service providers, courier services, market research providers, telecommunication operators, and IT service providers. We may also request third-party providers to share your personal data with agents or subcontractors to provide requested services. These vendors assist us in sending communications, analysing data for development, providing marketing support, managing investments, and improving infrastructure projects and operational efficiency.
Business Partners and Joint Ventures
We may share your personal data with investment counterparties, business partners, and joint ventures who collaborate with us. We may also share data with agents acting on behalf of these partners.
Social Media Companies
Social media platforms (e.g., LinkedIn) may receive your personal data in a secure format. This allows these platforms to display relevant messages about us, investment opportunities, or events and prevent irrelevant messaging if you have already engaged with certain promotions.
Government Bodies
This may include various government entities such as the Ministry of Finance, Coordinating Ministry for Economic Affairs, Ministry of State-Owned Enterprises, Ministry of National Development Planning, Ministry of Foreign Affairs, Indonesia Investment Coordinating Board, Bank Indonesia, and Statistics Indonesia. These bodies may receive data to fulfil regulatory obligations.
Law Enforcement Officials and Relevant Authorities
We may share your personal data with law enforcement officials and relevant authorities, both in Indonesia and overseas, in relation to duties such as crime prevention, social or economic statistical research, or to meet other regulatory requirements.
Third Party Following a Restructuring, Sales, or Acquisition
In the event of a restructuring, asset sale, merger, or acquisition involving the Company, we may share your personal data with a third party, provided the processing carried out by that party aligns with the original purpose for which the data was collected.
Assignees of Our Rights or Obligations
We may share your personal data with anyone who accepts any of our rights or obligations under the terms and conditions of agreements you have with us, including potential assignees or transferees.
Our or Your Advisers
This may include accountants, lawyers, notaries, and other professional advisers authorised to represent or provide services on behalf of either party.
Other Party Authorised by You
We may share your personal data with any other party to whom you have authorised us to disclose such information.
- TRANSFER OF YOUR PERSONAL DATA OUTSIDE OF INDONESIA
- We may be required by prevailing laws, regulations, and internal policies to share your personal data to certain trusted third parties to fulfil specific purposes. This may include disclosures to government authorities, law enforcement agencies, or tax authorities in compliance with applicable regulations. In accordance with the PDP Regulations, data sharing may also occur for purposes related to national security, public interest, or law enforcement. Additionally, data may be shared with third parties as part of our operational needs, such as for payment processing, logistics, or other contractual obligations.
- Additionally, we may need to transfer your personal data outside of Indonesia for business purposes, such as to our affiliated companies, vendors, investment counterparties, and other business partners located outside of Indonesia, in order for those other providers to provide their services to us.
- In sending your personal data overseas, please understand that the destination country may have different data protection regulations than Indonesia. In certain circumstances, the court, law enforcement officials, or regulatory bodies in such countries may have the right to access your personal data.
- We will comply with the PDP Regulations and exercise all reasonable and sufficient measures, such as entering into a binding data transfer agreement with data recipients, or obtaining your explicit consent, to ensure that our overseas affiliates, investment counterparties, business partners, joint ventures, and all such third parties provide a level of protection comparable to our commitments under this PDP Notice.
- When transferring personal data to organisations in other countries, we will ensure that they agree to apply an equivalent level of personal data protection that we apply. Where this is not possible (for example, if the laws and regulations stipulate that we must transfer personal data), We will ensure that the personal data is transferred in accordance with the applicable laws and regulations. Where a data protection authority does not consider certain countries to have an adequate level of personal data protection, we will establish appropriate safeguards (such as contractual safeguards), in accordance with the PDP Regulations, to ensure that your personal data is adequately protected.
- AUTOMATED PROCESSING OF YOUR PERSONAL DATA
- We may use your personal data, including specific or sensitive personal data, for profiling purposes. Profiling involves processing your data using software that analyses factors to predict risks or outcomes. This process may be automated and used for decision-making related to the following matters:
- Inspection of anti-money laundering and countering the financing of terrorism;
- Identity and address check;
- Prevention of criminal offences or fraud; and
- Conducting profiling and data analytics for:
- system and process improvements;
- risk and fraud management;
- regulatory and compliance risk management;
- generating investment insights; and
- enhancing human resources processes.
In addition, profiling or other automated methods may be used to make decisions regarding personalised communication through various media channels (e.g., email, chatbot) and to send you location-based services or personalised content such as e-newsletters, greetings, and other relevant information.
- The above activity is known as ‘automated decision-making’, and we do this as part of the purposes for which we use your personal data and the lawful bases we have set out in Section 4 of this PDP Notice.
- You may contact us to object automated decision-making on you, as we have set out in Section 9 of this PDP Notice.
- PERSONAL DATA STORAGE
- We will retain your personal data for as long as you maintain an active relationship with us, whether as a website visitor, business partner, or project participant. Once you no longer actively engage with us or our projects, or business activities, we will retain your personal data for a period appropriate to the type of data and the purpose for which it was collected, or for as long as required or authorised by applicable laws and regulations.
This includes data collected for purposes such as project coordination, business communications, or regulatory compliance. Additionally, personal data stored via our website may be retained for an extended period to meet ongoing business requirements, such as maintaining records, improving services, or fulfilling legal obligations. We will only retain your data for as long as necessary to fulfil these purposes. - We retain your personal data in accordance with our internal record retention policy. When determining the relevant retention periods, the following factors may form part of the overall consideration:
- our contractual obligations and rights in relation to the personal data involved;
- legal obligation(s) under applicable law to retain data for a certain period;
- our legitimate interest where we have carried out a balancing test;
- guidelines issued by relevant data protection authorities; and
- the necessity to:
- maintain records of our business activities for analytical or audit purposes;
- comply with laws and regulations, including those related to data and document retention (e.g., prevention, detection, and investigation of money laundering and financing of terrorism);
- defend or pursue (potential) legal actions, disputes/litigation, including anticipating such actions related to our relationship with you or your company;
- assist in monitoring and preventing fraud offences, offences, or compliance breaches related to the Company's investments and projects;
- ensure compliance with investment regulations and frameworks, including transparency obligations tied to foreign investment partnerships;
- support due diligence and risk management processes with co-investors, partners, or government agencies; and
- assist in fulfilling reporting requirements to relevant international stakeholders, including foreign investment partners and regulatory bodies.
- The retention period for personal data is oftentimes linked to the time period to file a lawsuit. We will retain personal data beyond that period if:
- we must do so under an applicable legal obligation; or
- there is a risk of a lawsuit requiring us to retain your personal data.
If we need to retain your personal data for a longer period of time, we will continue to protect such personal data.
- We will delete, destroy, or remove the means by which the personal data can be associated with you as an individual if the personal data is no longer needed for the purposes we have outlined, if the retention period has elapsed. If you withdraw your consent or request deletion of your data, we will comply with your request in line with the PDP Regulations, except where we are required or authorised to retain the data for legal reasons or business purposes.
- Please note that there is still the possibility that some of your personal data might be retained by the other party, including by the government institutions in some manner. In the event we share your personal data to the authorised government institutions and/or other institutions that may be appointed by the government authorities or have a cooperation with us, you agree and acknowledge that the retention of your personal data by the relevant institutions will follow their respective policy on data retention.
- YOUR RIGHTS AS A DATA SUBJECT
- You have certain rights as a data subject, as set out below:
Your rights
Right to be informed
You have the right to be informed about the Company’s identity and accountability, the purposes of data processing, and the lawful basis for such processing.
Right to access
You have the right to request and obtain access to your personal data that we hold at any time, including obtaining a copy of this data.
Right to rectification
You have the right to complete, update, and correct any errors or inaccuracies in your personal data.
Right to erasure and deletion
You have the right to request the cessation of processing, deletion, or destruction of your personal data.
Right to withdraw consent
You have the right to withdraw your consent for the processing of your personal data at any time.
Right to object to an automated decision-making
You have the right to object to decisions made solely based on automated processing, which has legal consequences or significant impacts on you.
Right to restriction
You have the right to request a delay or limitation in the processing of your personal data proportionally.
Right to data portability
You have the right to request that your personal data be moved or transferred from our system to another system, where it is technically and securely feasible.
- Your ability to apply for the fulfilment of these rights depends on a number of factors, and in some circumstances, we may not be able to able to comply to your request (e.g., if we have a legitimate reason to not fulfil it or such right does not apply to certain personal data, we hold about you).
- Please note that the exercise of certain rights (such as withdrawal of consent) may limit the Company’s ability to fulfils its obligations to you or the company where you work.
- In certain circumstances and where reasonable and enforceable under the PDP Regulations, we may charge you a reasonable fee for our administrative costs in the fulfilment of your rights.
- If you want further information about your rights or you want to make a request to exercise your rights, you may contact us in written form through our contact details as set out in Section 17 of this PDP Notice.
- HOW WE PROTECT YOUR PERSONAL DATA
- We take the security of your personal data very seriously and make reasonable efforts to protect any of your personal data. We constantly endeavour to improve our standards of protection; however, we are not liable for any losses arising from the destruction or loss of your personal data that occurs beyond our control. We store your personal data by:
- Utilising multiple layers of encryption method and data protection technology to ensure your personal data security on the storage level, when processing, and in-transit;
- Limiting the access to your personal data;
- Ensuring audit logs are available to areas that store personal data to prevent unauthorised access;
- Securely destroy your personal data when we no longer need it for the purposes outlined in Section 4 of this PDP Notice; and
- Implementing a basic policy for the safe and appropriate management and storage of personal data.
- We constantly endeavour to improve our standards of protection; however, you acknowledge that we are not liable for any losses arising from the destruction or loss of your personal data that occurs beyond our control.
- In the unlikely event that we believe the security of your personal data in our possession or control may have been compromised, we may notify you at our sole discretion no later than the statutory deadline. If notification is appropriate or required by the PDP Regulations, we will endeavour to do so as promptly as possible under the circumstances, but no later than the statutory deadline for notification under the PDP Regulations after becoming aware of the issue. If we have your email address, we may notify you by email as a means of such notification.
- CORPORATE ACTIONS
- There may be circumstances where we transfer some or all of our assets. Such corporate action may have some implications to your personal data. We may take such steps in the case of a merger, spin-off, acquisition, consolidation, or dissolution of our legal entity, sale of assets or other matters in accordance with the relevant laws and regulations. We will ensure that any such corporate action is conducted in accordance with the PDP Regulations and that adequate security measures are in place to protect your personal data.
- We may also disclose your personal data to third party involved in the transaction, such as legal consultants, auditors, and regulatory authorities when necessary for the purpose of completing corporate actions.
- You reserve the right to be informed of any changes in the control of your personal data and the purposes for which it is processed following the above corporate actions. If you have any concerns or questions about how your personal data will be handled in the event of a corporate action involving us, please contact us through our contact details as set out in Section 17 of this PDP Notice.
- In the event of a corporate action involving us, we may update this PDP Notice to reflect any changes in how we process your personal data. Any updates will be communicated to you through our website or other form of communication media.
- HTTP COOKIES AND RELATED TECHNOLOGIES
- Our website gathers standard internet log data (e.g., dates and times of visits, IP address, browser type, operating system, referring URLs, information taken on our websites) and visitor behaviour patterns to understand how users interact with different parts of the site. This information is collected through HTTP cookies, small text files placed on your device, or web beacons which help improve website functionality and user experience. Importantly, the data collected is not linked to any personal data. Each cookie has a publisher, indicating its owner. When you visit our website, we may place "first-party" cookies on your device. Cookies set by third-party companies, like social media platforms or ad networks, are called "third-party" cookies (e.g., Google Analytics). Please check their respective PDP notices for information on data collection, security measures, and related details.
- We use cookies for many different purposes, such as remembering your preferences, enabling you to navigate between pages efficiently, ensuring that the adverts you see are more relevant to you, and generally improving your online experience.
- If you do not want us to use cookies, or wish to be notified when cookies are used, you can set your browser to do so if your browser supports it.
- CHANGES TO THIS PDP NOTICE
- We may amend or update this PDP Notice from time to time. Before these changes are effective, we will notify you of the changes by posting the information of the changes on the website or through your email. We recommend you review this page from time to time to stay informed with the latest updates on how we enforce the provisions of this PDP Notice.
- If the changes to this PDP Notice will have a substantial impact on what we do with your personal data or on you personally, we will provide sufficient notice to enable you to exercise your rights (e.g., to object to the data processing).
- APPLICABILITY
- There may be other provisions concerning personal data which may be made available to you through other documentations other than this PDP Notice.
- In the event of a conflict between such other provisions and the provisions under this PDP Notice, the provisions under this PDP Notice shall prevail, unless expressly stated otherwise in such other documentation.
- OTHERS
- This PDP Notice is regulated and interpreted according to the laws and regulations of the Republic of Indonesia.
- Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Indonesian National Arbitration Board (Badan Arbitrase Nasional Indonesia or “BANI”) in accordance with the Arbitration Rules of BANI in force at the time, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Jakarta, Indonesia. The tribunal shall consist of an arbitrator appointed by the Head of BANI. The language of the arbitration shall be Indonesian.
- NOTIFICATION AND COMMUNICATION
- We may send you messages by email, post, telephone, text message, or other digital methods, as well as through new methods that may become available in future.
- These messages serve the purpose of:
- Fulfilling our legal obligations, such as regarding changes to the agreement with you and notify when there is an incident of failure to protect your personal data; and
- Informing you about investment opportunities (including from our partners) that may be of interest to you. Messages like these are marketing messages. You can ask us to stop or start sending you marketing messages at any time by contacting us.
- CONTACT US
You may contact us, such as to ask any questions regarding this PDP Notice or to request the fulfilment of your rights as a data subject. You can contact us [INSERT CONTACT DETAILS, SUCH AS DPO].
- LANGUAGE
Any local language translation (e.g., the Indonesian language) of this PDP Notice exists for reference purposes only, and only the English version shall take precedence. If there is any inconsistency between different versions, the English version will prevail.